Fidelity International’s diverse distribution business offers a range of Sales, Marketing and Relationship Management roles. The UK business manages or administers £70bn of customers’ assets. It supports the investment needs of more than one million UK customers across key channels: Personal Investing, Retail Funds, FundsNetwork, DC & Workplace, Retirement and Fidelity Life Ireland.
Already a leading provider in the mutual funds, advised platform, direct-to-consumer and DC pensions markets, the business has ambitious growth plans. By combining its distribution strengths with the investment expertise of the Fidelity group, the business is ideally positioned to fulfil its goal of becoming a leading UK provider of retirement solutions.
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FundsNetwork is Fidelity’s award-winning UK investment services platform. It’s one of the largest and longest-established fund platforms in the market, servicing advisers and their clients, as well as self-directed investors.
Whether you work in telephone sales or regional account management, marketing or proposition management, joining our FundsNetwork team, you’ll meet demand through pioneering fund and portfolio analysis tools, time-saving client management functionality and wide-ranging business management support.
Here we market Fidelity products and services to individual retail investors happy to make their own investment decisions. This includes promoting our wealth management brand to high-net-worth investors.
There are a wide range of roles involved, each one calling for the forging of lasting client relationships with clients online, on the phone and face to face, ranging from those investing into their ISA to high-net-worth clients. You can expect to be there at every stage of the savings journey, guiding customers towards better informed investment decisions and helping them meet their goals.
DC & Workplace Savings provide workplace retirement and investment related products and services for corporate benefit programmes.
We’ve doubled assets in less than three years to around $20bn. Looking ahead, we’re aiming to become the leading supplier of investment and retirement solutions to medium-large employers.
Our success demands real team effort. And as well as opportunities in business development, sales support and operational management, we often have influential roles for those with the expertise to manage key client relationships or handle marketing campaigns aimed at increasing member take up.
On one side of our retail business is a Sales team that distributes Fidelity mutual funds chiefly to IFAs, banks and rating agencies. On the other side, our Funds business sees Sales teams working in tandem with Business Operations and Marketing teams.
The work is all about generating increased sales, building and developing newly identified key relationships, and planning large marketing events – creating a fast-paced working environment. If that’s what you enjoy, we can offer you a range of stimulating career paths in either Sales or Marketing.
The Global Institutional Team acts as a trusted adviser, expert manager, and a thought-provoking investment partner to institutions globally.
Our clients include pension funds, sovereign wealth funds, insurance companies, charities, banks and other institutional investors. We offer a full range of institutional investment strategies and solutions, including both our own products and those of our distribution partner, Pyramis Global Advisors.
The Institutional business consists of client relationship management, business development, marketing and support staff. Within this group, the Consultant Relations Team drives the strength and quality of the relationship Fidelity has with the investment consultant community in order to retain existing business and develop new opportunities.
The Government Institutional Group has been serving institutional clients for over 40 years. This group was established to consolidate and develop the firm’s relationships with Sovereign Wealth Funds (‘SWFs’), central banks, supranationals and public sector pension funds. The firm has long-standing relationships within the Middle East and a selection of European government institutions and recently extended its coverage into Africa and Central Asia. This London-based group coordinates closely with Fidelity’s Asian-based institutional teams so as to leverage each other’s efforts and to build a strong and clear Government Institutions franchise for the firm globally.
We are located in the UK, Europe and Asia and opportunities exist in sales, relationship management, marketing, sales, support and client services.
UK, Europe, Hong Kong, Sydney, Tokyo, Dubai
Fidelity’s Retirement Service offers access to a wide range of retirement income options, including whole of market annuities, pension drawdown and leading income generating investments.
This is supported by help and guidance both online and on the phone, in the form of information, tools and guides to help self-directed customers, as well as advisers and employers, navigate the full range of choices available to them now and from April 2015. Fidelity’s Retirement Service is part of the Fidelity retirement proposition and we strive to deliver outstanding customer service.
Isle of Wight
Fidelity International has operated in Ireland since 2000 and is home to the Fidelity International Irish business (FIL Fund Management, FIL Life Insurance and FIL Transaction Services). Our core business activities are focused around the provision of Fund Accounting, Investment Operations, Treasury, Foreign exchange and Client Services.
In 2015 we announced the creation of a global shared services structure which now focuses on technology solutions and investment and fund operations across the Fidelity International organisation. Dublin is a key location for our Global Shared Services function and this exciting venture in one of Europe’s largest financial services centres creates significant opportunities for those looking to grow their careers in a truly international environment.
Our Dublin teams operate as an integral part of our global organisation and work with our other offices around the world, across a broad range of specialties. The function plays an essential role in strengthening our culture of continuous improvement enabling us to create simpler, more automated, scalable and lower risk ways of meeting our clients’ needs quickly.
George’s Quay House, Dublin
In July 2016, in support of our long term business objective, Fidelity International opened a state of the art office located at George’s Quay House in the heart of Dublin’s financial district. The new office is an important location for Shared Services and associated activities and is in an excellent central location, well served by public transport links, making it ideal for existing and new employees.
The marketing team is comprised of a group of dynamic marketing professionals who are responsible for the delivery of strategic and tactical communication activities to support the growth of three core business channels of Fidelity – Retail funds, Personal Investing and FundsNetwork.
We produce bold and innovative solutions in answer to a brief, which could take the form of advertising, online marketing including email and web, direct mail, social media activity, events and support literature.
Our vision is to understand our customers through data-driven insight, communicating in a way that is personal and bespoke. We strive to be digital first in our approach, continually improving and pushing the frontiers of our efforts. We enjoy being part of a team that works collaboratively across the business, we love what we do and we’re passionate about the work we create.
Fidelity International is a true meritocracy where you’ll have the freedom to take charge of your own career as you contribute to our success.
You’ll bring ambition, energy and the desire to keep learning and improving. We’ll provide you with all the support, training and development opportunities you need to do just that.
Working in a fast-evolving international environment will give you options to take your career in many directions, including overseas. What’s more, ours is a collaborative culture where knowledge and skills are shared naturally between colleagues and teams. So first and foremost, you’ll learn through your work and progress through your network.
You know your ambitions better than anyone. That’s why we put you at the heart of your own career planning. Employee-directed learning is the principle at the heart of our commitment to continuous professional development, but be assured we’ll deliver on that promise with comprehensive training and support.
We support your development with a wide range of internal and external training courses helpful to your role, like business briefings for insights into a particular area of Fidelity. If there’s a professional qualification relevant to your role or aspirations, we’ll support you to achieve it.
Our interview process is comprehensive but very much a two way street. We want to make sure that not only we’re making the right decision, but you are too. So this is your opportunity to find out about us. Ask about our culture and what makes us different. We think it’s the only way to be certain of making the right choice – whether you’re the person for the role and whether Fidelity International is the company for you.
Our thorough interview process is tailored per business area and role however you will experience at least one face-to-face interview throughout the process. We'll support you during the interview process and make sure you have everything you need.
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